To ensure a smooth and memorable experience for all guests, please review our terms and conditions before confirming your stay.
Check-in time: From 3:00 PM to 6:00 PM
Check-out time: From 11:30 AM to 12:00 PM
Early check-in and late check-out requests are subject to availability and may incur additional charges.
All guests must present a valid passport or ID upon check-in.
Minimum check-in age: 21 years
Children of all ages are welcome.
Children aged 12 years and above are considered adults.
Cribs and extra beds available on request, subject to availability.
Extra bed charges may apply for guests aged 12+.
Pets are not allowed on the property.
Accepted payment methods: Visa, Mastercard, American Express, Diners Club, Cash
All charges are subject to applicable taxes, service charges, and VAT.
Mandatory Christmas and New Year's Eve Gala Dinners apply. Pricing details are available upon request.
Free cancellation is available up to 48 hours before check-in.
100% charge applies for cancellations within 48 hours or no-shows.
Non-refundable rates do not qualify for cancellation or refund.
Refunds (if applicable) are processed within 7 business days.
Guests are responsible for any damage caused to the property during their stay.
The resort is not liable for lost or stolen items. A safe is provided in each villa for valuables.
Alcohol is not permitted across the UAE-Oman border. Please consult the resort for pre-arrival visa and border procedures.
Paragliding and other experiences must be booked in advance and are subject to weather conditions.
Most villas and public areas are wheelchair accessible.
Please inform us in advance for any specific accessibility needs.